Upon Login to WebCenter Distributed Capture, Error 20036, 3706 - "Provider cannot be found. It may not be properly installed" Occurs (Doc ID 966802.1)

Last updated on FEBRUARY 18, 2015

Applies to:

Oracle WebCenter Distributed Capture - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

Logging in to the Distributed Capture Client when running against an Oracle 10g R2 database, the following error is returned:

The following error occurred while attempting to login:
Error [Login failed.
Error number: 20036
Error Description: [The following error occurred connecting to the database:
Error Number: 20036
Error Description: The following error occurred connecting to the database:
Error Number: 3706
Error Description: Provider cannot be found. It may not be properly installed.]]

Cause

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