Doing Login to WebCenter Spaces after New Install Hangs (Doc ID 976907.1)

Last updated on OCTOBER 16, 2023

Applies to:

Symptoms

When attempting to login to WebCenter Spaces, the login hangs or shows the message:

internal error. If the error persists, report the problem to your administrator.

The WebCenter Spaces diagnostic log (WLS_Spaces_diagnostic.log) shows the following error at the time of login:

[2009-12-07T10:59:04.645-08:00] [WLS_Spaces] [ERROR] [] [oracle.webcenter.webcenterapp.internal.view.webapp] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: weblogic] [ecid: <ECID>] [APP: webcenter] [[
oracle.adf.share.security.ADFSecurityRuntimeException: The URL typed by current user is not accessible, so redirecting to the unAuthorized page
at oracle.webcenter.webcenterapp.internal.view.security.WCAuthorizationHandler.handleAuthorizationFailure
(WCAuthorizationHandler.java:62)

This error could also be seen:

<Warning> <oracle.webcenter.webcenterapp.model.security.WebCenterSecurityUtils> <WCS-19338> <<Couldn't retrieve display name for user weblogic due to User: weblogic not found in identity store>
<Error> <oracle.webcenter.webcenterapp.internal.view.webapp> <BEA-000000> <
oracle.adf.share.security.ADFSecurityRuntimeException: The URL typed by current user is not accessible, so redirecting to the unAuthorized page
at oracle.webcenter.webcenterapp.internal.view.security.WCAuthorizationHandler.handleAuthorizationFailure(WCAuthorizationHandler.java:65)
at oracle.adf.model.BindingRequestHandler.beginRequest(BindingRequestHandler.java:298)

Steps To Reproduce:

The issue can be reproduced with the following steps:

1. Install of WebCenter Spaces.
2. Start the Node Manager and Managed Servers.
3. Access WebCenter Spaces URL:
   http://<HOSTNAME>:8888/webcenter/spaces
4. Attempt to login as weblogic user.
   Here the login hangs.

Changes

Cause

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