Doing Login to WebCenter Spaces after New Install Hangs (Doc ID 976907.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.1.0 and later
Information in this document applies to any platform.
Checked for relevance on 06-Aug-2015

Symptoms


When attempting to login to WebCenter Spaces, the login hangs or shows the message:

internal error. If the error persists, report the problem to your administrator.


The WebCenter Spaces diagnostic log (WLS_Spaces_diagnostic.log) shows the following error at the time of login:

[2009-12-07T10:59:04.645-08:00] [WLS_Spaces] [ERROR] [] [oracle.webcenter.webcenterapp.internal.view.webapp] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: weblogic] [ecid: 0000ILeW_Ss2bMK5qVh8iY1B7KwH00000F,0] [APP: webcenter] [[
oracle.adf.share.security.ADFSecurityRuntimeException: The URL typed by current user is not accessible, so redirecting to the unAuthorized page
at oracle.webcenter.webcenterapp.internal.view.security.WCAuthorizationHandler.handleAuthorizationFailure
(WCAuthorizationHandler.java:62)

This error could also be seen:

<Warning> <oracle.webcenter.webcenterapp.model.security.WebCenterSecurityUtils> <WCS-19338> <<Couldn't retrieve display name for user weblogic due to User: weblogic not found in identity store>
<Error> <oracle.webcenter.webcenterapp.internal.view.webapp> <BEA-000000> <
oracle.adf.share.security.ADFSecurityRuntimeException: The URL typed by current user is not accessible, so redirecting to the unAuthorized page
at oracle.webcenter.webcenterapp.internal.view.security.WCAuthorizationHandler.handleAuthorizationFailure(WCAuthorizationHandler.java:65)
at oracle.adf.model.BindingRequestHandler.beginRequest(BindingRequestHandler.java:298)



Steps To Reproduce:

The issue can be reproduced with the following steps:

  1. Install of WebCenter.
  2. Start the Node Manager and Managed Servers.
  3. Access WebCenter Spaces URL:
    http://server:8888/webcenter/spaces
  4. Attempt to login as weblogic user.
    Here the login hangs.

Cause

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