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"The operation is unsupported" And "java.lang.NullPointerException" Errors When Entering OC4JADMIN Password In The Universal Installer (OUI) While Applying The Patchset (Doc ID 987549.1)

Last updated on AUGUST 18, 2023

Applies to:

Oracle Fusion Middleware - Version to [Release AS10gR3]
Information in this document applies to any platform.


On Oracle Application Server WebCenter, when trying to apply patchset, after providing the correct password in the "Administrator (oc4jadmin) Password" page, the OUI states that "The password you have entered is incorrect", and the following errors is reported in <oraInventory_location>/logs/oraInstall<timestamp>.out

The password does not contain any special characters, and it was confirmed that it is correct as it can be used to login to AS Control Console


Oracle Application Server WebCenter was patched to, then a new OC4J, Test_OC4J, was created.

The Security Provider for all OC4J instances (including home and Test_OC4J) was changed to be LDAP.

The change of the Security Provider can be verified using $ORACLE_HOME/j2ee/Test_OC4J/config/jazn.xml


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