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"The operation is unsupported" And "java.lang.NullPointerException" Errors When Entering OC4JADMIN Password In The Universal Installer (OUI) While Applying The Patchset 10.1.3.5 (Doc ID 987549.1)

Last updated on AUGUST 10, 2020

Applies to:

Oracle Fusion Middleware - Version 10.1.3.2.0 to 10.1.3.2.0 [Release AS10gR3]
Information in this document applies to any platform.

Symptoms

On Oracle Application Server WebCenter 10.1.3.2, when trying to apply patchset 10.1.3.5, after providing the correct password in the "Administrator (oc4jadmin) Password" page, the OUI states that "The password you have entered is incorrect", and the following errors is reported in <oraInventory_location>/logs/oraInstall<timestamp>.out

<ORACLE_HOME>/jdk/bin/java -Doracle.j2ee.home=<ORACLE_HOME>/j2ee/Test_OC4J -jar <ORACLE_HOME>/j2ee/home/jazn.jar -checkpasswd jazn.com oc4jadmin -pw
The operation is unsupported.
The operation is unsupported.

<ORACLE_HOME>/jdk/bin/java -jar <ORACLE_HOME>/j2ee/Test_OC4J/admin_client.jar deployer:oc4j:opmn://hostname:OPMN_Request_Port/Test_OC4J oc4jadmin -validateURI
null
java.lang.NullPointerException


The password does not contain any special characters, and it was confirmed that it is correct as it can be used to login to AS Control Console

Changes

Oracle Application Server 10.1.3.2 WebCenter was patched to 10.1.3.3, then a new OC4J, Test_OC4J, was created.

The Security Provider for all OC4J instances (including home and Test_OC4J) was changed to be LDAP.

The change of the Security Provider can be verified using $ORACLE_HOME/j2ee/Test_OC4J/config/jazn.xml

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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