My Oracle Support Banner

How to Troubleshoot OutOfMemoryError Problems (Doc ID 1037827.1)

Last updated on JULY 28, 2021

Applies to:

Oracle Commerce Platform - Version 2006.3 and later
Information in this document applies to any platform.

Goal

This article describes how to troubleshoot OutOfMemoryError errors when running Oracle ATG Commerce applications on Oracle Java HotSpot VMs.

Please note that these instructions can be adapted to apply to any Java application running the Oracle Java HotSpot VM.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
 Generate Heap Dumps
 Automatically On OutOfMemoryError
 Manually When Free Memory Is Low
 Analyze Heap Dumps
 jhat
 VisualVM
 Eclipse MAT
 Commercial Tools
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.