Pipeline Rating Errors "Customer Login Not Found" Or "Customer Service Not Found"
(Doc ID 1050315.1)
Last updated on AUGUST 20, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.5.0.0.0 [Release 7.3.0 to 7.5.0]Information in this document applies to any platform.
Goal
Several CDRs are rejected by the Pipeline Rating Engine, with errors like below in the Stream log:
4. Rate a CDR with CDR date greater than pin_virtual_time when the change happened.
This CDR will be rejected with the "customer login not found" error.
Solution
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In this Document
Goal |
Solution |