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Pipeline Rating Errors "Customer Login Not Found" Or "Customer Service Not Found" (Doc ID 1050315.1)

Last updated on APRIL 28, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.5.0.0.0 [Release 7.3.0 to 7.5.0]
Information in this document applies to any platform.

Goal

Several CDRs are rejected by the Pipeline Rating Engine, with errors like below in the Stream log:


4. Rate a CDR with CDR date greater than pin_virtual_time when the change happened.

This CDR will be rejected with the "customer login not found" error.


Solution

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In this Document
Goal
Solution


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