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Receiving error 10.4.4 403 Forbidden when launching EGRCM after fresh install (Doc ID 1053416.1)

Last updated on OCTOBER 10, 2023

Applies to:

Oracle Enterprise Governance, Risk, and Compliance Manager - Version 8.6.3 and later
Information in this document applies to any platform.

Symptoms

Whenever we click on the GRC url from the weblogic em console, the following error occurs

ERROR
-----------------------
Error 403--Forbidden
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.4 403 Forbidden
The server understood the request, but is refusing to fulfill it. Authorization will not help and the request SHOULD NOT be repeated. If the request method was not HEAD and the server wishes to make public why the request has not been fulfilled, it SHOULD describe the reason for the refusal in the entity. This status code is commonly used when the server does not wish to reveal exactly why the request has been refused, or when no other response is applicable.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EM
2. Click link to launch GRC


BUSINESS IMPACT
-----------------------
Unable to login to EGRCM Application

Cause

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In this Document
Symptoms
Cause
Solution


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