Payment Center Errors With Failed Payment To Be Applied to an Account
(Doc ID 1059123.1)
Last updated on AUGUST 12, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
One user created failed payment using Payment Tool and verified that the failed payment went to suspense account.
When using the Payment Center to apply the failed payment to an account, an error pops up:
"The payment did not pass validation and will be suspended again. Continue?"
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |