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Payment Center Errors With Failed Payment To Be Applied to an Account (Doc ID 1059123.1)

Last updated on AUGUST 12, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

One user created failed payment using Payment Tool and verified that the failed payment went to suspense account.

When using the Payment Center to apply the failed payment to an account, an error pops up:
"The payment did not pass validation and will be suspended again. Continue?"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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