CANCELLATION IN-FLIGHT MANAGEMENT

(Doc ID 1064974.1)

Last updated on AUGUST 13, 2013

Applies to:

Oracle Communications Order and Service Management - Version: 6.3.1 and later   [Release: 6.3 and later ]
Information in this document applies to any platform.
Reviewed relevance

Goal

An order is running with status "in progress" and OSM gets a cancellation in-flight request. The scenario should be the following:

1. OSM waits the on-going task ends and starts the rollback in execution mode = undo.


2. Rollback of the first task successfully ends. During the rollback of the previous task, OSM gets an error from the external system. What happens at this point? Is OSM able to manage the same error handling approach?
If an error occurs in the "undo" execution mode, OSM task will stop in status "canceling". 
How can we have the error triggering the error handling process and once the error is successfully solved, go back to the main process still in the "execution" mode. Is there a way to do this with OSM?


Solution

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