My Oracle Support Banner

MetaSolv Solution Zero Admin Client (ZAC) installer hangs downloading cab file (Doc ID 1073845.1)

Last updated on JULY 29, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.10 and later
Information in this document applies to any platform.
*********Checked for Relevance on 18-NOV-2013**********

Symptoms

The MetaSolv Solution ZAC installer hangs during one of the cab file download processes listed below:

 
The ZAC installer will hang at the pbvm.cab download process if a MetaSolv Solution installation does not exist on the client workstation
 
 

The ZAC installer will hang at the app.cab download process if a MetaSolv Solution installation already existed on the client workstation
 
 
 
 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.