'Writeresponses - 286600: Audit reason required and not provided' Appears When Trying to Close or Add Discrepancies to a CRF. (Doc ID 1074766.1)

Last updated on AUGUST 31, 2011

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.3 to 4.5.3 - Release: 4.5 to 4.5
Information in this document applies to any platform.

Symptoms

The following errors occur when doing the following actions on a certain 'ENTRY COMPLETE' html CRF (iPatch 4.5.3.21 has been applied to this environment) :

1. Change the status of an active Mandatory discrepancy for a checkbox question  (high-lighted in red) to  'CRA for Review' (turns yellow).

2. Save > get  'Writeresponses - 286600: Audit reason required and not provided'.

3. User now clicks on the next MANDATORY discrepancy  > focus goes to the relevent checkbox > click one of the checkboxes (ie attempt is made to enter a response) > the following error is displayed :

GetResponse - 286600 Audit reason required and not provided.


4. The issue also occurs when doing the following steps on the same CRF :
  - Add a MANUAL discrepancy to a  question (no other discrepancy exists on this field).
  - Save >get 'Writeresponses - 286600: Audit reason required and not provided.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms