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INF_ACCOUNT_DEADLOCK Error When Rating With A Dual Pipeline Setup (Doc ID 1077640.1)

Last updated on MARCH 14, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

IgnoreEDROnDeadlock is set to false.

When one gets INF_ACCOUNT_DEADLOCK during pipeline rating, it rolls back the transaction. CDR file is errored and is available in $IFW_HOME/data/error directory.

Since transaction is cancelled and retried, expected is that the cdr file is back in $IFW_HOME/data/in dir.

21.09.2009 15:05:48 machine1 ifw IFW NORMAL [T:7469] 00029 - (ifw.Pipelines.ALL_RATE.Output.OutputCollection.SuspenseCreateOutput.Module.OutputStream.Module) INF_FILE_OPENED | File './data/reject/tmpALL_RATEsuspense_create__data_MEDIATION_DATA_DSMP_O_20090918185837_00001.std.done.out' opened.
21.09.2009 15:05:48 machine1 ifw IFW NORMAL [T:7469] 00029 - (ifw.Pipelines.ALL_RATE.Output.OutputCollection.SuspenseUpdateOutput.Module.OutputStream.Module) INF_FILE_OPENED | File './data/reject/tmpALL_RATEsuspense_update__data_MEDIATION_DATA_DSMP_O_20090918185837_00001.std.done.out' opened.
21.09.2009 16:00:20 machine1 ifw IFW WARNING [T:7983] 18024 - (ifw.Pipelines.ALL_RATE1.Functions.Processing.FunctionPool.ApolloDiscountModule.Module) INF_ACCOUNT_DEADLOCK | Could not get balance for /Resource '374590689/1000104' due to deadlock, the transcation will be canceled and retried.
21.09.2009 16:00:20 machine1 ifw IFW NORMAL [T:7983] 00499 - (ifw.Pipelines.ALL_RATE1.TransactionManager) INF_TRANSACTION_CANCEL_DEMANDED | Cancel demanded for transaction '163877'.
21.09.2009 16:00:20 machine1 ifw IFW NORMAL [T:7983] 00525 - (ifw.Pipelines.ALL_RATE1.TransactionManager) INF_CANCEL_TRANSACTION_DEMANDED | Transaction '163877' cancel demanded by 'ifw.Pipelines.ALL_RATE1.Functions.Processing.FunctionPool.ApolloDiscountModule.Module'- 'ERR_CANCEL_EDR'.
21.09.2009 16:00:20 machine1 ifw IFW NORMAL [T:7983] 00498 - (ifw.Pipelines.ALL_RATE1.TransactionManager) INF_TRANSACTION_ROLLBACK_DEMANDED | Rollback demanded for transaction '163877'.
21.09.2009 16:00:20 machine1 ifw IFW NORMAL [T:7983] 00526 - (ifw.Pipelines.ALL_RATE1.TransactionManager) INF_ROLLBACK_TRANSACTION_DEMANDED | Transaction '163877' rollback demanded by 'ifw.Pipelines.ALL_RATE1.Functions.Processing.FunctionPool.ApolloDiscountModule.Module'-'ERR_ROLLBACK_EDR'.

Cause

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In this Document
Symptoms
Cause
Solution
References


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