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Receive Blue Screen and Error in EGRCM 8.0.1 When Selecting Navigator - GRC Tools Link (Doc ID 1084971.1)

Last updated on OCTOBER 10, 2023

Applies to:

Oracle Enterprise Governance, Risk, and Compliance Manager - Version 8.6.3 and later
Information in this document applies to any platform.

Symptoms

When logging into EGRCM 8.0.1 application and click on Navigator - GRC Tools link, I receive a blue screen and have to click the back button on Internet Explorer to return to continue to work.  

The following error is received in the grc_server1.log file.

Cause

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In this Document
Symptoms
Cause
Solution


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