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Stop_bill_closed_accounts Is Not Working (Doc ID 1086198.1)

Last updated on JULY 08, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Getting a new bill for a closed account even with stop_bill_closed_accounts set to 1.

Steps to Reproduce:
1. Set the following stop_bill_closed_accounts entry
      - fm_bill stop_bill_closed_accounts 1
   in the CM's pin.conf
2. Restart CM
3. From the Customer Center, pick one account and close it.
4. Run billing on the next billing date

Found a bill for the closed account.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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