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Payment Collect Toward Bill Unit Remains Unallocated (Doc ID 1096690.1)

Last updated on JUNE 29, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


When doing a payment collect (PCM_OP_PYMT_COLLECT) to a bill unit , the payment remains unallocated on the bill unit.

Steps to reproduce :

[ Note : set actg_type in cm pin.conf as 1 ]

1. Create an account with a monthly cycle forward product
2. Bill in progress = 19.95 $
3. Run bill_now
4. Balance of bill = 19.95 $
5. Use below flist to execute op_pymt_collect :

6. In customer center, balance tab, check that the payment made remains unallocated while it is expected to be automatically allocated to the bill

Question: How to ensure that the payment is automatically allocated to the outstanding bill ?


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