Problem In Creating New Account From Selfcare Manager (Doc ID 1113303.1)

Last updated on JUNE 11, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 12-Jun-13***

Goal

Facing problem in creating new account from BRM 7.4 Selfcare Manager Application.?

1. Added a link 'Create New Account' in view_balance.jsp. After login into Selfcare Manager when click on link it navigates to CreateForm1.jsp page.
2. Select the plan and click on continue. Then it navigates to CreateFrom2.jsp page.
3. After filling out all fields in CreatePage2.jsp page and clicking on Continue.
4. Getting this Execption
"org.apache.jasper.JasperException: java.rmi.RemoteException: error.general; nested exception is:
ERR_NOT_FOUND"

Solution

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