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Unable to select drop down values in LSR, ASR, PSR Ordering Dialog, and Connection Design Custom Attributes using MetaSolv Solution 6.0.X - 6.3.0 with IE7 and Higher (Doc ID 1124114.1)

Last updated on SEPTEMBER 17, 2020

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 to 6.3.0.1 [Release 6.0.15 to 6.3]
Information in this document applies to any platform.
*** Updated for relevance on 17-SEP-2020 ***

Symptoms

Unable to select drop down values in LSR, ASR, PSR Ordering Dialog, and Connection Design Custom Attributes using Internet Explorer versions 7 and higher.  The values are properly displayed, but can not be selected.  This problem did not exist using Internet Explorer versions 6 and lower.

 

LSR Example

 

 

ASR Example

 

 

PSR Ordering Dialog Example

Connection Design - Properties - Custom Attributes Tab Example

Changes

Upgraded Internet Explorer 6 to Internet Explorer 7 and/or 8 on the Windows machines running the MetaSolv Solution application (tbs.exe).

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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