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Unable to select drop down values in LSR, ASR, PSR Ordering Dialog, and Connection Design Custom Attributes using IE7 or IE8 (Doc ID 1124114.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.
******Checked for relevance on 01-JUN-2015******

Symptoms

Unable to select drop down values in LSR, ASR, PSR Ordering Dialog, and Connection Design Custom Attributes using Internet Explorer 7 or 8 (IE7, IE8).  The values are properly displayed, but can not be selected.  This problem did not exist using Internet Explorer (IE6).

 

LSR Example

 

 

ASR Example

 

 

PSR Ordering Dialog Example

Connection Design - Properties - Custom Attributes Tab Example

Changes

Upgraded Internet Explorer 6 to Internet Explorer 7 and/or 8 on the Windows machines running the MetaSolv Solution application (tbs.exe).

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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