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Issue with Resetting root.0.0.0.1 Password (Doc ID 1147898.1)

Last updated on JANUARY 29, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Purpose

How to reset password for root.0.0.0.1?

In the past, an user could login to Customer Center as the root.0.0.0.1, search for the root.0.0.0.1 account, and then click on the Services tab and reset the password. 
Now, the user, as the root.0.0.0.1, can still look up other normal users and reset normal users but its own passwords in Customer Center.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps

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