SARM Restarts Every 15 Seconds (Doc ID 1178154.1)

Last updated on JUNE 28, 2013

Applies to:

Oracle Communications ASAP - Version 7.0.0 and later
Information in this document applies to any platform.

Symptoms

ASAP restarts frequently which makes processing orders impossible. From the SARM logs the following is seen:

./SARMIEp2.diag.101614:295130:3 : reason = WO AMP_inst_20100706_0219_3719 Error: Can't Save SRQ [868159], CSDL or aux_wo_pr
./SARMIEp2.diag.101614:299710:WO AMP_inst_20100706_0219_3724 Error: Can't Save SRQ [868164], CSDL or aux_wo_prop
./SARMIEp2.diag.101614:299725:3 : reason = WO AMP_inst_20100706_0219_3724 Error: Can't Save SRQ [868164], CSDL or aux_wo_pr
./SARMIEp2.diag.101614:300038:WO AMP_inst_20100706_0219_3718 Error: Can't Save SRQ [868163], CSDL or aux_wo_prop
./SARMIEp2.diag.101614:300067:3 : reason = WO AMP_inst_20100706_0219_3718 Error: Can't Save SRQ [868163], CSDL or aux_wo_pr
./SARMIEp2.diag.101614:302707:WO AMP_inst_20100706_0219_4280 Error: Can't Save SRQ [868182], CSDL or aux_wo_prop
./SARMIEp2.diag.101614:302734:3 : reason = WO AMP_inst_20100706_0219_4280 Error: Can't Save SRQ [868182], CSDL or aux_wo_pr
./SARMIEp2.diag.102744:36518:WO CC027@D4A-6431469:1:asap_d4a_addProduct_out:asap_generic_in Error: Can't Save SRQ [869165], CSDL or aux_wo_prop
./SARMIEp2.diag.102744:50701:WO CC030_D1@D4A-6431577:1:asap_d4a_installNew_CC030_out:asap_generic_in Error: Can't Save SRQ [869221], CSDL or aux_wo_prop
./SARMIEp2.diag.102744:51059:WO CC030_D1@D4A-6431582:1:asap_d4a_installNew_CC030_out:asap_generic_in Error: Can't Save SRQ [869230], CSDL or aux_wo_prop
./SARMIEp2.diag.102744:51455:WO CC030_D1@D4A-6431579:1:asap_d4a_installNew_CC030_out:asap_generic_in Error: Can't Save SRQ [869233], CSDL or aux_wo_prop

Cause

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