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When Opening an Attachment in AutoVue, the "File Not Found" Error Appears Due to Missing Certificate Authority Certificate in AutoVue JRE Key Store (Doc ID 1180335.1)

Last updated on JULY 05, 2018

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 19.3.0 and later
Oracle Agile PLM Framework - Version 9.2.1.4 and later
Information in this document applies to any platform.

Symptoms

Opening an attachment from Agile client in AutoVue fails with error:

File not found

Click on Detail reveals error:

java.net.MalformedURLException: no protocol [...]


Error started since upgraded to AutoVue 20 for Agile PLM.

The Agile PLM application URLs for the application server and the Filemgr point to SSL enabled web server.

Can get or add attachments without error.

-- Steps
1. Log into Web Client
2. Click on attachment link

Changes

Upgraded AutoVue for Agile PLM

Cause

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