My Oracle Support Banner

Application Processes Restarting or Not Working Correctly and the Database Will Not Shut Down (Doc ID 1180404.1)

Last updated on JUNE 28, 2024

Applies to:

Oracle Communications Network Charging and Control - Version 4.3.0 and later
Information in this document applies to any platform.

Symptoms

On all versions of Oracle Communications Network Charging and Control (OCNCC or NCC), all the NCC applications can become unresponsive and/or crash constantly.  Further specific symptoms are:

A. slee_acs reports database connection errors in /var/adm/messages and/or its log file, /IN/service_packages/ACS/tmp/slee_acs.log:

Changes

Maintenance or patch installation that involves a database restart.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.