My Oracle Support Banner

Comverse Insight-SRL Cartridge(Comversesrl_3_x) Did Not Generate Connection Lost Exception (Doc ID 1182235.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Communications ASAP Cartridges - Version 1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Comverse SRL 3 Technology Cartridge,

User found that the cartridge did not generate a connection lost exception when the network element did not respond to a request. The read timeout was configured as 30 seconds, with the understanding that if the network element did not respond in 30 seconds, then the cartridge should throw a connection lost exception. Disconnection of the existing connection also did not happen after configured drop_timeout parameter. it was configured as 1 min.

Workaround is to restart the NEP server to disconnect the connection.

EXPECTED BEHAVIOR
-----------------------
Expect that cartridge should have thrown connection lost exception and would have retried with new connection


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.