MWM v1 Dispatcher Workstation Gantt Chart Will Not Load And Shows a Blank Screen With 'Create Report Form Failed' Error (Doc ID 1185368.1)

Last updated on JULY 15, 2013

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.4.5 to 1.5.0 [Release 1.4 to 1.5]
Information in this document applies to any platform.

Symptoms

The Mobile Workforce Management (MWM) Dispatcher Workstation (DW) Gantt Chart within the application will not load, leaves a blank window and gives the message 'Create Report Form Failed'.  When closing the 'Create Report Form Failed' error dialog, the MWM application crashes.  A reboot of the workstation has not corrected the problem.  The application on this workstation has worked successfully for some time and other workstations are able to load the Gantt without a problem.

Cause

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