SLEE Reporting "No available call instances" or "SleeException: No more calls" or "SleeException: No more events" (Doc ID 1204644.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Communications Network Charging and Control - Version 2.2.0 to 4.3.0 [Release 2.2 to 4.3]
Information in this document applies to any platform.

Symptoms

This article aims to explain about some possible causes that can lead Service Logic Execution Environment (SLEE) reporting about:
- "No available call instances"
- or "SleeException: No more calls"
- or "SleeException: No more events".
However, those causes may not be related with each others. Instead, those causes are documented to make identification easier.

 

1. SLEE running out of events to handle incoming requests via a SLEE interface or requests generated by a SLEE application, such as slee_acs sending a profile update request or update statistics

 

Example error messages found in the /var/adm/messages would include:
Jul 28 04:33:02 <process>(21324) SleeCallInstance::new()=11 sleeCallInstance.cc@94: No available call instances
Jul 28 04:33:02 <process>(21324) SleeException=8006 sleeError.cc@59: SleeException: No more calls (8006) in sleeCallInstance.cc at 99 by process id 21324
Jul 28 04:33:02 <process>(21324) SleeInterfaceAPI=8006 sleeInterfaceAPI.cc@248: Overload: SLEE is out of call instances
Jul 28 04:33:02 <process>(21324) SleeCallInstance::new()=11 sleeCallInstance.cc@94: No available call instances
Jul 28 04:33:02 <process>(21324) SleeException=8006 sleeError.cc@59: SleeException: No more calls (8006) in sleeCallInstance.cc at 99 by process id 21324
Jul 28 04:33:02 <process>(21324) SleeInterfaceAPI=8006 sleeInterfaceAPI.cc@248: Overload: SLEE is out of call instances

 

Note that <process> could be slee_acs, or the Network Control Agent (NCA) interface process (e.g. diameterControlAgent, cdmaGateway, xmsTrigger, VWAR, etc)

 

VWAR:Processing Exception: VWARS: Could not send VWARS response: SleeException: No more events (8002) in sleeEvent.cc at 70 by process id 22242

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms