Creating or Modifying SMS User Fails with "Unable to call SMS Server" or "The update operation was not successful"

(Doc ID 1222635.1)

Last updated on APRIL 04, 2018

Applies to:

Oracle Communications Network Charging and Control - Version 3.1.0 and later
Information in this document applies to any platform.


When creating a new user or modifying existing users via the SMS screens, the operation will temporarily hang, then fail with one of the following error messages:

- Unable to call SMS Server
- The update operation was not successful


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