Creating or Modifying SMS User Fails with "Unable to call SMS Server" or "The update operation was not successful" (Doc ID 1222635.1)

Last updated on JULY 21, 2023

Applies to:

Oracle Communications Network Charging and Control - Version 3.1.0 and later
Information in this document applies to any platform.

Symptoms

When creating a new user or modifying existing users via the SMS screens, the operation will temporarily hang, then fail with one of the following error messages:

- Unable to call SMS Server

- The update operation was not successful

Changes

Cause

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In this Document

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Creating or Modifying SMS User Fails with "Unable to call SMS Server" or "The update operation was not successful" (Doc ID 1222635.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!