Troubleshooting Guide Related To "Failed to start Scheduler XXXXX" Errors in spl_service.log While Scheduler Repeatedly Restarts Causing Unassigned Workorders
(Doc ID 1229724.1)
Last updated on JUNE 29, 2021
Oracle Real-Time Scheduler - Version 2.1.0 and later Oracle Utilities Mobile Workforce Management - Version 2.0 to 2.1.0 [Release 2.0 to 2.1] Information in this document applies to any platform.
This troubleshooting guide outlines steps to determine why an activity is not assigned to shifts and dispatched to the mobile worker. These problems relate to the error stating, "Failed to start Scheduler XXXXX" that appear in the spl_service.log while the scheduler repeatedly restarts as shown in the smauto.YYMMDDxxxx.log. Sample error messages are shown below.
Example I spl_service.log
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