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Email Body Text For Letters Emailed Out Of Argus (Doc ID 1255494.1)

Last updated on FEBRUARY 14, 2022

Applies to:

Oracle Argus Safety - Version 5.1 and later
Information in this document applies to any platform. *** ***


When emailing letters uploaded under contact log in Argus, is there any way to configure a standard text to the email body?

Currently if users:


  • Set up an agservice for general email.
  • Goto activities tab for a case, attach a letter and email it.
  • The email reaches the receipient with blank email Body


The rtf file attached has all the details as expected.

Also the attached letter to the email has a strange random file name. Can the name be changed?


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