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Email Body Text For Letters Emailed Out Of Argus (Doc ID 1255494.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 5.1 and later
Information in this document applies to any platform. *** ***

Goal

When emailing letters uploaded under contact log in Argus, is there any way to configure a standard text to the email body?

Currently if users:

 

  • Set up an agservice for general email.
  • Goto activities tab for a case, attach a letter and email it.
  • The email reaches the receipient with blank email Body

Note:

The rtf file attached has all the details as expected.


Also the attached letter to the email has a strange random file name. Can the name be changed?

Solution

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In this Document
Goal
Solution
References


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