“Amr Query Types” Dialog Box Does Not Display when Pressing the AMR Confirm Button
(Doc ID 1259235.1)
Last updated on JULY 27, 2022
Applies to:
Oracle Utilities Network Management System - Version 1.8.1.0 and laterOracle Network Management for Utilities - DMS - Version 1.10.0.1 to 1.10.0.1 [Release 1.10]
Information in this document applies to any platform.
Symptoms
AMR Query Types dialog box does not open when performing the following steps:
- Bring up TroubleInfo on an outage with customers
- Select “AMR Customers” - The user will see the AMR enabled customers
- Click on a row for a customer
- Press the “AMR Confirm” button - an “AMR Query Types” dialog box should come up with two choices: "Status Query" and "Complex Query".
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |