CCB - Web Self Service Does Not Pull In The Right Person Information
(Doc ID 1273558.1)
Last updated on JULY 10, 2018
Applies to:Oracle Utilities Customer Care and Billing - Version: 2.2.0 to 2.2.0 - Release: 2.2 to 2.2
Information in this document applies to any platform.
If the spouse then goes to try to update personal information it also show the main person and if they change email, phone number etc it overwrites this information on the main person and not the spouse that is trying to update their information.
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