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Messaging Manager Mobile Originating Submit Short Message To Short Message Service Centre (SMSC) Failing (Doc ID 1275632.1)

Last updated on OCTOBER 13, 2023

Applies to:

Oracle Communications Network Charging and Control - Version 4.1.0 and later
Information in this document applies to any platform.

Symptoms

A Mobile Originating (MO) Short Message fails to be submitted to a Short Message Service Centre (SMSC) with either of the following errors:

1. If XMS Component Patch 110490 (v4.1.1.5) is not installed, then the SMSC's response to the short message is "unexpectedDataValue" which we can see in a snoop trace between the Service Logic Controller (SLC) and the SMSC



2. If XMS Component Patch 110490 (v4.1.1.5) is installed, then the following alarm is seen in the xmsTrigger.log (/IN/service_packages/XMS/tmp/xmsTrigger.log)

Dec 22 01:31:24.092849 xmsTrigger(21350) ERROR: The Originating Address '<MSISDN>' is alphanumeric. It must be all digits.


Cause

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In this Document
Symptoms
Cause
Solution
References


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