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Client Application Unable To Connect To BRM Database (Doc ID 1276257.1)

Last updated on APRIL 19, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


Client application "Customer Centre" unable to connect to BRM database.

Error message "Incorrect Login or Password" is populated on the screen.

The javapcm logs would show the below error message:


Troubleshooting Steps

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In this Document
Troubleshooting Steps

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