When Creating Customer Contact, The Person Id Is Not Populated in CCB 2.3.1
(Doc ID 1278312.1)
Last updated on SEPTEMBER 27, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.3.1 and laterInformation in this document applies to any platform.
Goal
When using the Person Context Menu to navigate to + Customer Contact, the Person ID is not populated on the Customer Contact page and the Contact Class drop down is blank.
Solution
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In this Document
Goal |
Solution |
References |