When Creating Customer Contact, The Person Id Is Not Populated in CCB 2.3.1

(Doc ID 1278312.1)

Last updated on JANUARY 04, 2011

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.1 and later   [Release: 2.3 and later ]
Information in this document applies to any platform.

Goal



When using the Person Context Menu to navigate to + Customer Contact, the Person ID is not populated on the Customer Contact page and the Contact Class drop down is blank.


Solution

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