Adjustment Problem: Bill Due Shows Unexpected Value After Bill Adjustment (Doc ID 1279011.1)

Last updated on DECEMBER 28, 2011

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.4.0.0.0 and later   [Release: 7.4.0 and later ]
Information in this document applies to any platform.

Goal

Customer applied a adjustment of -236 to a bill that had DUE = 236 and after the adjustment the bill DUE was 11,8956 instead of the expected 0.


Solution

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