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Invalid Character Encountered In: Failal32utf8conv When Navigating To Values Area Of Snapshots (Doc ID 1279066.1)

Last updated on OCTOBER 10, 2023

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms


On : 5.5.1 version, Integra Apps

When attempting to click on 'values' to review a snapshot result,
the following error occurs.

ERROR
-----------------------
java.sql.SQLException: Invalid character encountered in: failAL32UTF8Conv


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit snapshot definition, completes successfully.
2. Current jobs screen > Details > Values.
3. View am.log file
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view snapshot results.

Cause

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In this Document
Symptoms
Cause
Solution


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