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Orders Not Created In a New OSM Server (Doc ID 1285897.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Communications Order and Service Management - Version 6.3.1 and later
Information in this document applies to any platform.

Goal

Orders are not being created in a new OSM server. What is the reason for the following exceptions?

com.mslv.oms.OMSException
at weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:205)
at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:223)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl_923_WLStub.updateOrderNoResponse(Unknown Source)
at com.mslv.oms.automation.TaskContextBean.updateOrderData(Unknown Source)
at com.mslv.oms.automation.plugin.a.c(Unknown Source)
Truncated. see log file for complete stacktrace
java.lang.NullPointerException
at com.mslv.oms.handler.order.cache.jboss.l.a(Unknown Source)
at com.mslv.oms.handler.order.cache.jboss.l.j(Unknown Source)
at com.mslv.oms.handler.order.cache.jboss.JBossOrderCacheManager.getCachedOrder(Unknown Source)
at com.mslv.oms.handler.order.f.a(Unknown Source)
at com.mslv.oms.handler.updateorder.UpdateOrderHandlerEJB.a(Unknown Source)
Truncated. see log file for complete stacktrace
>
<20-Jan-2011 8:49:29,689 IST AM> <WARN> <plugin.XSLTReceiver> <ExecuteThread: '12' for queue: 'oms.automation'> <Attempting to clean up references to bad EJB references>
<Jan 20, 2011 8:49:29 AM IST> <Warning> <oms> <000000> <plugin.XSLTReceiver: Attempting to clean up references to bad EJB references>
<20-Jan-2011 8:49:29,690 IST AM> <ERROR> <plugin.XSLTReceiver> <ExecuteThread: '9' for queue: 'oms.automation'> <[ order ID=XXX hist. ID=XXXXX task mnemonic=SendASAPBundle] Automation exception thrown while running XSLT plugin: Unable to update order data for task [order ID=XXXX, order history ID=XXXX, task mnemonic=SendASAPBundle] with XML [<?xml version="1.0" encoding="UTF-8"?><OrderDataUpdate xmlns="http://www.metasolv.com/OMS/OrderDataUpdate"><Add path="/ServiceDetails/SDPBundleDetails"><ASAPResponse><OLIID>XXX#XXXXXXXXXX#CRBT#XXX</OLIID><ErrorMessage/><Status>0</Status><ActivationDateTimestamp>



Solution

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In this Document
Goal
Solution


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