Error - Trial billing process failed (Doc ID 1292267.1)

Last updated on FEBRUARY 07, 2024

Applies to:

Goal

Executing pin_trial_bill_accts as below :

<HOST_NAME>:~/portal/7.3/apps/pin_trial_bill] $ pin_trial_bill_accts -start 01/20/11 -end 02/20/11 -f make_trial_bill.nap -verbose
Rows(elements) read from file:3 (1)
Thread (4117273488) begins ...
Thread (4106783632) begins ...
Thread (4127763344) begins ...
Thread (4138253200) begins ...
Thread (4148743056) begins ...
Fetched (1) units in Total.
Thread (4117273488) exits ...
Thread (4106783632) exits ...
Thread (4127763344) exits ...
Thread (4138253200) exits ...
Thread (4148743056) exits ...
Total number of records processed = 1.
Number of data errors encountered = 0.
Total number of errors encountered = 1.


The pin_billd pinlog shows as below:

Trial billing process failed. Poid Info : 0.0.0.1 /account 5372029 0
E Sat Jan 29 19:08:21 2011 <HOST_NAME> pin_trial_bill_accts:1789 pin_mta.c:1055 1:<HOST_NAME>:pin_trial_bill_accts:1789:-146224240:1123:1296320901:1
system error
<location=Unknown pin location:0 class=UNKNOWN:0 errno=PIN_ERR_DM_CONNECT_FAILED:26>
<field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>
E Sat Jan 29 19:08:21 2011 <HOST_NAME> pin_trial_bill_accts:1789 pin_mta.c:1099 1:<HOST_NAME>:pin_trial_bill_accts:1789:-146224240:1123:1296320901:1
pin_mta_worker error
<location=Unknown pin location:0 class=UNKNOWN:0 errno=PIN_ERR_DM_CONNECT_FAILED:26>
<field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>
E Sat Jan 29 19:08:21 2011 <HOST_NAME> pin_trial_bill_accts:1789 pin_mta.c:2140 1:<HOST_NAME>:pin_trial_bill_accts:1789:-146065184:7:1296320901:3
Application global flist at exit

Solution

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