Error - Trial billing process failed (Doc ID 1292267.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.0.0.1.0 to 7.4.0.0.0 [Release 7.0.0 to 7.4.0]
Information in this document applies to any platform.
***Checked for relevance on 10-SEP-2014***
***Checked for Resolution on 4th July 2016***

Goal

Executing pin_trial_bill_accts as below :

brm-test-app01:~/portal/7.3/apps/pin_trial_bill] $ pin_trial_bill_accts -start 01/20/11 -end 02/20/11 -f make_trial_bill.nap -verbose
Rows(elements) read from file:3 (1)
Thread (4117273488) begins ...
Thread (4106783632) begins ...
Thread (4127763344) begins ...
Thread (4138253200) begins ...
Thread (4148743056) begins ...
Fetched (1) units in Total.
Thread (4117273488) exits ...
Thread (4106783632) exits ...
Thread (4127763344) exits ...
Thread (4138253200) exits ...
Thread (4148743056) exits ...
Total number of records processed = 1.
Number of data errors encountered = 0.
Total number of errors encountered = 1.


The pin_billd pinlog shows as below:

Trial billing process failed. Poid Info : 0.0.0.1 /account 5372029 0
E Sat Jan 29 19:08:21 2011 brm-test-app01 pin_trial_bill_accts:1789 pin_mta.c:1055 1:brm-test-app01:pin_trial_bill_accts:1789:-146224240:1123:1296320901:1
system error
<location=Unknown pin location:0 class=UNKNOWN:0 errno=PIN_ERR_DM_CONNECT_FAILED:26>
<field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>
E Sat Jan 29 19:08:21 2011 brm-test-app01 pin_trial_bill_accts:1789 pin_mta.c:1099 1:brm-test-app01:pin_trial_bill_accts:1789:-146224240:1123:1296320901:1
pin_mta_worker error
<location=Unknown pin location:0 class=UNKNOWN:0 errno=PIN_ERR_DM_CONNECT_FAILED:26>
<field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>
E Sat Jan 29 19:08:21 2011 brm-test-app01 pin_trial_bill_accts:1789 pin_mta.c:2140 1:brm-test-app01:pin_trial_bill_accts:1789:-146065184:7:1296320901:3
Application global flist at exit

Solution

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