Multiple Spaces Between Words Cause The Generation Of Unusable Report Templates for PSUR and CTPR (Doc ID 1298792.1)

Last updated on APRIL 29, 2013

Applies to:

Oracle Argus Safety - Version 5.0.3 and later
Information in this document applies to any platform.
***Checked for relevance on 29-Apr-2013***

Symptoms

The parameter CTPR Group Name for a license in Argus Console --> Business Configuration --> Products and Licenses cannot support multiple spaces between words. Attempts to create a CTPR periodic report template from this CTPR Group Name will create report templates that cannot be opened or modified. Instead the following error is noted:

500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed.

Alternatively a script error may appear indicating that there is an error with <web server>/Reports/CTPR/CFG_CTPR.asp...

This issue has also been seen at the Product level with the parameter "PSUR Group Name" and the creation of PSUR report templates.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms