Realtime Discounting Pipeline Does Not Update Sub-Balance Dates Correctly
(Doc ID 1300752.1)
Last updated on MAY 25, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
Real-time discounting pipeline does not update sub-balance dates correctly.
STEPS
The issue can be reproduced with the following steps:
1) Create account A and account B (in some hierarchy). Account B participates in a DSG (Discount Sharing Group) owned by account A.
2) Discount shared by account A grants some Non Currency Resource (say X) to Discount Owner on some event which is not present in the product of account A and gets triggered on billing (say cycle arrear ).
3) Stop Realtime pipeline and run billing for October.
4) Account A is billed, but the billing for account B failed.
5) Now, as account A is billed, its billing cycles are updated.
6) Move pin_virtual_time to December and run billing for November with Realtime pipeline running.
7) Events for account B are generated for last bill cycle (October).
8) Discount gets applied and for impact billing cycle of account A is fetched which returns November, December and January for last, next and future respectively.
And so discounts impact Non Currency Resource for December-January.
The expectation is in step 8 that Non Currency Resource should be granted for November-December.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |