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Steps to Check When Escalation Notifications Are Not Being Sent (Doc ID 1301820.1)

Last updated on JUNE 17, 2019

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.0 and later
Oracle Agile Product Collaboration - Version 9.3.0.0 and later
Information in this document applies to any platform.

Purpose

What are possible causes if no escalation notification is sent for a Change Order or other routable objects?

What are the required configuration steps to have escalations sent?

Fact:
- Notifications and in particular Reminders are not sent and received

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
References


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