My Oracle Support Banner

Inconsistent Behavior Of Rerating In Delay Period (Doc ID 1302263.1)

Last updated on MAY 12, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.4.0.0.0 [Release 7.3.0 to 7.4.0]
Information in this document applies to any platform.

Symptoms

During the system rerating (pin_rerate), the user encountered inconsistent behavior for the same scenario, which was run twice. In both cases, the result is partially incorrect, for one case different from the other one.

Test Scenario:
01/09 create customer with Bill Day 20 and Cycle Forward Fee
23/09 run final billing
20/10 run partial billing
21/10 subscribe Discount on Cycle Forward Fee with start_t 20.10. -> rerate request is automatically created
21/10 run rerating

Running exactly the same scenario 2 times, encountered different results at the end:
1. Discounted Cycle Forward is applied and Cycle Forward Fee is back outed and reapplied; but non monetary resources are only back outed
2. Discounted Cycle Forward Fee is not applied, Cycle Forward Fee is only back outed; but non monetary resources are correctly back outed and reapplied

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.