ASAP Is Not Processing Orders Properly (Doc ID 1303249.1)

Last updated on JUNE 04, 2014

Applies to:

Oracle Communications ASAP - Version 5.2.2 and later
Information in this document applies to any platform.
***Checked for relevance on 09-SEP-2012***
***Checked for relevance on 04-JUN-2014***

Symptoms

We have set the following parameters in the ASAP.cfg file.
BATCH_SLEEP_INTERVAL = 60
MAX_ORDERS_IN_GM_Q = 200
MAX_ORDERS_IN_PROGRESS = 300

The following behavior is observed:
- in state 102 (initial) there are always around 1000 orders (more or less constant )
- the progress queue gets filled with around 250 orders
- the orders are processed and the progress queue goes to zero in around 3-5 minutes
- after all orders from progress queue are completed, there is a delay of 3-5 minutes before the progress queue is refilled

My questions are:
1. It is normal that the progress queue needs to go to zero before refill?
2. Why there is this delay before to refill the progress queue?

Cause

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