My Oracle Support Banner

ASAP Is Not Processing Orders Properly (Doc ID 1303249.1)

Last updated on JULY 23, 2024

Applies to:

Oracle Communications ASAP - Version 5.2.2 and later
Information in this document applies to any platform. *** ***

Symptoms

We have set the following parameters in the ASAP.cfg file.
BATCH_SLEEP_INTERVAL = 60
MAX_ORDERS_IN_GM_Q = 200
MAX_ORDERS_IN_PROGRESS = 300

The following behavior is observed:
- in state 102 (initial) there are always around 1000 orders (more or less constant )
- the progress queue gets filled with around 250 orders
- the orders are processed and the progress queue goes to zero in around 3-5 minutes
- after all orders from progress queue are completed, there is a delay of 3-5 minutes before the progress queue is refilled

My questions are:
1. It is normal that the progress queue needs to go to zero before refill?
2. Why there is this delay before to refill the progress queue?

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
 Is it normal that the progress queue needs to go to zero before refill?
 Why there is this delay before the progress queue is refilled ?
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.