Advanced Calling Services (ACS) Notification Variable Parts Not Substituted When Using the Send Short Message Node (SSMN)

(Doc ID 1303431.1)

Last updated on FEBRUARY 27, 2012

Applies to:

Oracle Communications Network Charging and Control - Version: 4.3.0 and later   [Release: 4.3 and later ]
Information in this document applies to any platform.

Symptoms

In an Advanced Calling Services (ACS), notification templates can be configured which utilise variable parts.  The variable parts allow for a notification to be customised with a particular subscriber's specific information such as available balance credit levels, balance/wallet expiries etc.

Here is an example of a notification template:

In an ACS Control Plan, the Send Short Message Notification (SSMN) node can be used to send notifications to a handset.  When configuring the SSMN node, the option is available to select an ACS notification as configured earlier:

However, the resultant message which arrives at the handset does not have the variable parts substituted and instead the variable parts are displayed as numbers encompassed in angled brackets:

Your balance is $<<31>> and will expire on <<32>>.  Remember to top up to continue using this service.

Changes

The new ACS notification templates were introduced in component version 2.4.3.1 and affect all known future releases.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms