Order Stuck on Rule that Does Not Get Evaluated (Doc ID 1304722.1)

Last updated on SEPTEMBER 01, 2015

Applies to:

Oracle Communications Order and Service Management - Version 6.3.1 and later
Information in this document applies to any platform.

Goal

The OSM order is stuck at a rule in the process flow. The rule is not being evaluated and as a result, the order is stuck.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms