Poor IMAP Response Time, ims-ms Channel Queue Buildup, and Server Restarts

(Doc ID 1309967.1)

Last updated on JANUARY 19, 2018

Applies to:

Oracle Communications Messaging Server - Version 5.2.0 to 6.3 [Release 5.2 to 6.3]
Information in this document applies to any platform.


IMAP response time degrades, you may notice an unusual build-up of messages waiting in the ims-ms channel queue if not using LMTP (or in the LMTP channel on the MTA), and the server may be restarted seemingly at random by watcher due to msprobe testing with messages like this in the default log file:

[<date/time>] <hostname> msprobe[<pid>]: General Critical: IMAP server is not responding
[<date/time>] <hostname> msprobe[<pid>]: General Critical: imapd restart requested

At the same time, in the watcher log file, you would see:

[<date/time>] (Notice) Received request to restart: store purge imap pop
[<date/time>] (Notice) Connecting to watcher ...





Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms