ASAP Performance Issue - WO delayed in SARM (Doc ID 1319281.1)

Last updated on FEBRUARY 02, 2016

Applies to:

Oracle Communications ASAP - Version 4.7.1 and later
Information in this document applies to any platform.
***Checked for relevance on 09-SEP-2013***
***Checked for relevance on 02-FEB-2016***

Symptoms

There has been a recorded decrease in the clients performance . It looks like they are averaging around 11k transactions per hour today. Only 91% of the work orders were provisioned within 15 minutes.This is far below normal for performance.

Cause

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