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Perl Interpretor Error - Sdk Using Perl In Oracle Client (Doc ID 1324641.1)

Last updated on JUNE 05, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.


Oracle Utilities Software Development Kit (SDK) / Microsoft Windows (32-bit)

On the workstation, Oracle Client is installed and system is configured to use Perl v 5.10.0 within Oracle client. The process setupSvcXMLPrompted.bat is run in order to regenerate custom XML files for customized screens. While executing this process an error is popped stating that 'perl.exe has encountered the problem and needs to close'. Which eventually does not regenerate the XML files in necessary folders.

Environment variables should be as below amongst the other variables included in PATH variable:
ORACLE_HOME = D:\app\product\11.2.0\client_1
PERL = D:\app\product\11.2.0\client_1\perl\bin

Oracle Client v, SDK v should be installed on the system for Oracle Utilities Customer Care and Billing (CC&B) 2.3.1 Service Pack 1.

1. The custom COBOL code should be available in D:\spl\<environ-name>\cobol\source\cm folder.
2. Go to command prompt and navigate to D:\SPLSDK\SDK\\Scripts\bin folder and execute setupSvcXMLPrompted.bat.
3. Enter the custom program name for which service XML needs to be regenerated and click on Enter.
4. A pop-up stating perl.exe has encountered a problem and needs to close' will be shown.
5. Click on "Dont Send"
6. Another pop-up stating 'perl.exe has encountered a problem and needs to close' will be shown.
7. setupSvcXMLPrompted process ends. A service program CML* get created and is placed in D:\spl\<environ-name>\services folder. But XMLs are not re-generated. There are no XMLs available in D:\SPL\<environ-name>\splapp\xmlMetaInfo folder.


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