Unable To Suspend Payment With Method Direct Debit or Credit Card (Doc ID 1325076.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.
Checked for relevance on 13-May-2014.

Symptoms

Unable to suspend payment with method Direct debit or Credit card.

STEPS TO REPRODUCE:
-----------------------------------
1) Create an account with subscribing offer, with payment method Direct debit or Credit card
2) Move pin virtual time (PVT) to next billing date.
3) Run billing (pin_bill_accts)
4) Execute pin_collect.
5) Suspend the payment for the account to suspense payment account.
6) Try to recycle the recycled payment on an other account.

Error from cm.pinlog :

 

Cause

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