Unable To Suspend Payment With Method Direct Debit or Credit Card
(Doc ID 1325076.1)
Last updated on JULY 25, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]Information in this document applies to any platform.
Symptoms
Unable to suspend payment with method Direct debit or Credit card.
STEPS TO REPRODUCE:
-----------------------------------
1) Create an account with subscribing offer, with payment method Direct debit or Credit card
2) Move pin virtual time (PVT) to next billing date.
3) Run billing (pin_bill_accts)
4) Execute pin_collect.
5) Suspend the payment for the account to suspense payment account.
6) Try to recycle the recycled payment on an other account.
Error from cm.pinlog :
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |