Not Able to Change the Payment Method on "Payments" Tab From Invoice to Any Custom Payment Methods (Doc ID 1325371.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.
***Checked for Relevance on 19-11-2014***

Goal

Through Customer Center, not able to change the payment method to any of the custom payment methods.

Observed following cases:
1>  Payment method change from Invoice (10001) to any custom payment method is not working.
2>  Payment method change from one custom payment method to another custom payment method is not working.
3>  Payment method change from any custom payment method to invoice (10001) is working.

However, we are able to change the payment methods from testnap successfully.

Solution

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