My Oracle Support Banner

Not Able to Change the Payment Method on "Payments" Tab From Invoice to Any Custom Payment Methods (Doc ID 1325371.1)

Last updated on DECEMBER 19, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Goal

Through Customer Center, not able to change the payment method to any of the custom payment methods.

Observed following cases:
1>  Payment method change from Invoice (10001) to any custom payment method is not working.
2>  Payment method change from one custom payment method to another custom payment method is not working.
3>  Payment method change from any custom payment method to invoice (10001) is working.

However, able to change the payment methods from testnap successfully.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
 Through Customer Center, not able to change the payment method to any of the custom payment methods.
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.