My Oracle Support Banner

Messaging http logs "The mail server unexpectedly closed the connection" (Doc ID 1329078.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Communications Messaging Server - Version 7.0.0 and later
Oracle Communications Convergence - Version 1.0 and later
Oracle Communications Indexing and Search Service - Version 1.0.5 and later
Information in this document applies to any platform.

Symptoms

When logging in to Messaging Server webmail/Convergence, users get the following error:

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
 Cause 1 - Firewall
 Cause 2 - Oracle Communications Indexing and Search Service (ISS) Not Running
Solution
 Solution 1
 Solution 2
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.