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Messaging http logs "The mail server unexpectedly closed the connection" (Doc ID 1329078.1)

Last updated on NOVEMBER 14, 2023

Applies to:

Oracle Communications Convergence - Version 1.0 and later
Oracle Communications Indexing and Search Service - Version 1.0.5 and later
Oracle Communications Messaging Server - Version 7.0.0 and later
Information in this document applies to any platform.

Symptoms

When logging in to Messaging Server webmail/Convergence, users get the following error:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
 Cause 1 - Firewall
 Cause 2 - Oracle Communications Indexing and Search Service (ISS) Not Running
Solution
 Solution 1
 Solution 2
References


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