Scheduler Will Not Start and Displays "Cannot find valid role for - {USER} and To Do Type - {M1-SRGTD}" Message Corrected Using System Default Role (F1_DFLT)

(Doc ID 1336550.1)

Last updated on JULY 15, 2011

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 2.0.1.4 and later   [Release: 2.0 and later ]
Information in this document applies to any platform.

Symptoms


When attempting to start the scheduler and bring it online, the following message appears.

ERROR
-----------------------
Cannot find valid role for - {USER ID} and To Do Type - {M1-SRGTD}

No valid Role found for User - {USER ID} and To Do Type - {M1-SRGTD}

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms