Tax On Adjustment Is Getting Accumulated To /Item/Sponsor Instead Of /Item/Adjustment
(Doc ID 1340355.1)
Last updated on MAY 15, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]Information in this document applies to any platform.
Symptoms
On : 7.4.0.0.0 version, Taxware Manager
PIN_FLD_ITEM_TOTAL is not including Tax. Tax amount is going to /item/sponsor
EXPECTED BEHAVIOR
-----------------------
PIN_FLD_ITEM_TOTAL should include Tax.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Set this below parameters in cm's pin.conf file:
* enabling taxation_switch to 3
* tax_reversal_with_tax to 2
2) load_pin_ar_taxes -f $PIN_HOME/sys/data/config/pin_config_ar_taxes.xml
3) Created an product with product purchase fee event ($100) where 15% Tax is configured.
4) Created an account with the above product.
5) Ran pin_bill_accts.
Now before making adjustment, the bill is fully paid.
6) And do an adjustment on the account by calling the opcode
"PCM_OP_AR_ITEM_ADJUSTMENT" as shown below
nap(30276)> d 1
# number of field entries allocated 20, used 6
0 PIN_FLD_POID POID [0] 0.0.0.1 /item/misc 1583426 8
0 PIN_FLD_AMOUNT DECIMAL [0] -10
0 PIN_FLD_STR_VERSION INT [0] 32
0 PIN_FLD_STRING_ID INT [0] 1
0 PIN_FLD_PROGRAM_NAME STR [0] "Customer Center"
0 PIN_FLD_DESCR STR [0] "[Customer not satisfied with the service]
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |